This is new to me! I just received an email from someone who placed a bid on my auction item, and she is asking if she can retract her bid- she thought it was blue instead of black and already has this item in black.
Although I have many watchers on this item, she is the only one who has actually bid thus far and has meet my price. What do I do? Obviously I don't want her to retract the bid, but I'm worried that she may not follow through with payment. Of course, if one more person outbids her, then she's off the hook. I would love your advice- what would you all do/say to her in this situation?
Thanks!
Although I have many watchers on this item, she is the only one who has actually bid thus far and has meet my price. What do I do? Obviously I don't want her to retract the bid, but I'm worried that she may not follow through with payment. Of course, if one more person outbids her, then she's off the hook. I would love your advice- what would you all do/say to her in this situation?
Thanks!