Hi, I just wanted to share this as I'm still in shock...
1. Woke up and checked my auction, JUMPED FOR JOY! Cannot believe my luck that someone had BINed my Cha**l and made instant payment through Paypal. Buyer had over 150 positive feedbacks, address in the US and I quickly noted down details so that I would ship out the bag later today within 24 hours.
2. Checked my Paypal account - payment made, good to go.
3. Whilst on the paypal site, did some checking on my other transactions which took like 1 MINUTE!
4. Went back to the main account log and what did I see? PAYMENT REVERSED to seller?? But I did not do any refunds or execute anything????
I totally freaked out! How stupid am I to somehow "reverse" a payment for a sale? This is only my 2nd sale so I thought that somehow I had done the reversal Was afraid that seller would now back out etc etc, not make another payment, my fault... how to explain.. I was shaking with panic
So immediately I called Paypal. Phew - they checked and told me that the once payment is received, it cannot be reflected as "reversed" - Something was wrong on the BUYER's paypal payment. Not enough funds? Called Paypal to cancel the payment? More importantly, I did nothing wrong, and the seller fees won't be charged to my account. Phew!!!!
5. So relieved ..... I next checked my email mailbox. Hey!!!???? There is an email from the "buyer" telling me that instant payment had been made - please send the bag to friend in Lithuania????? I clearly stated that I will ONLY ship to paypal address.
Then it dawned on me. If I had not checked my Paypal to check payment was really in... and so happened to be still logged in and muddling around..... and then return make transfer of funds out - I WOULD not have seen that payment "reversed" status" so quickly!
Also, had I just read that email, assumed that since payment was made - and sent the bag to Lithuania etc (I won't but some unsuspecting new seller may). The bag would have been lost forever - and no recourse since payment was "reversed" subsequently - if it was discovered after shipment was sent. How does one make payment through paypal then get it reversed? I reckon it must need a call to Paypal to cancel transaction? Can this be done? This is a big loop-hole for all sellers! The only recourse I can think of is that money has to be transferred out and NOT left in paypal balance, BEFORE SHIPPING TO PREVENT THIS SCAM.
What horrors!! Anyway, I just wrote to the buyer asking why was payment reversed blah blah politely, re-sent a new invoice and informed that I will also only ship to Paypal address. Let's see what happens next.....
Sorry for the long rant.... I'm still in shock
1. Woke up and checked my auction, JUMPED FOR JOY! Cannot believe my luck that someone had BINed my Cha**l and made instant payment through Paypal. Buyer had over 150 positive feedbacks, address in the US and I quickly noted down details so that I would ship out the bag later today within 24 hours.
2. Checked my Paypal account - payment made, good to go.
3. Whilst on the paypal site, did some checking on my other transactions which took like 1 MINUTE!
4. Went back to the main account log and what did I see? PAYMENT REVERSED to seller?? But I did not do any refunds or execute anything????
I totally freaked out! How stupid am I to somehow "reverse" a payment for a sale? This is only my 2nd sale so I thought that somehow I had done the reversal Was afraid that seller would now back out etc etc, not make another payment, my fault... how to explain.. I was shaking with panic
So immediately I called Paypal. Phew - they checked and told me that the once payment is received, it cannot be reflected as "reversed" - Something was wrong on the BUYER's paypal payment. Not enough funds? Called Paypal to cancel the payment? More importantly, I did nothing wrong, and the seller fees won't be charged to my account. Phew!!!!
5. So relieved ..... I next checked my email mailbox. Hey!!!???? There is an email from the "buyer" telling me that instant payment had been made - please send the bag to friend in Lithuania????? I clearly stated that I will ONLY ship to paypal address.
Then it dawned on me. If I had not checked my Paypal to check payment was really in... and so happened to be still logged in and muddling around..... and then return make transfer of funds out - I WOULD not have seen that payment "reversed" status" so quickly!
Also, had I just read that email, assumed that since payment was made - and sent the bag to Lithuania etc (I won't but some unsuspecting new seller may). The bag would have been lost forever - and no recourse since payment was "reversed" subsequently - if it was discovered after shipment was sent. How does one make payment through paypal then get it reversed? I reckon it must need a call to Paypal to cancel transaction? Can this be done? This is a big loop-hole for all sellers! The only recourse I can think of is that money has to be transferred out and NOT left in paypal balance, BEFORE SHIPPING TO PREVENT THIS SCAM.
What horrors!! Anyway, I just wrote to the buyer asking why was payment reversed blah blah politely, re-sent a new invoice and informed that I will also only ship to Paypal address. Let's see what happens next.....
Sorry for the long rant.... I'm still in shock