According the dictionary a prototype is "an original model on which something is patterned"
Why do I mention that definition? Well two weeks ago I purchased a Messenger PM Bosphore bag from ELuxury. I posted the pictures of my bag and one of our members noticed that the bag was different from the one pictured on ELuxury website. The difference also can be seen from the prototype that appears on the Louis Vuitton site. The leather trim on the interior of the bag was missing. How could that be?
I have attached a picture of what appears online and the bag I received - thanks to a member on this site for point out the difference and for the picture attached. I'm truly grateful for that.
I called ELuxury Customer Service this morning and they stated that the bag pictured online is a prototype. They stated that the bags sent out to customers could be different from what is pictured online! I thought it best to call Louis Vuitton customer service - and to my surprise they stated the same thing, "The bag pictured online is a prototype and differs from what we ship to customers."
What gives - doesn't prototype mean that all bags produced should be "patterned to the original model"?
Has anyone experienced something like that before?
Why do I mention that definition? Well two weeks ago I purchased a Messenger PM Bosphore bag from ELuxury. I posted the pictures of my bag and one of our members noticed that the bag was different from the one pictured on ELuxury website. The difference also can be seen from the prototype that appears on the Louis Vuitton site. The leather trim on the interior of the bag was missing. How could that be?
I have attached a picture of what appears online and the bag I received - thanks to a member on this site for point out the difference and for the picture attached. I'm truly grateful for that.
I called ELuxury Customer Service this morning and they stated that the bag pictured online is a prototype. They stated that the bags sent out to customers could be different from what is pictured online! I thought it best to call Louis Vuitton customer service - and to my surprise they stated the same thing, "The bag pictured online is a prototype and differs from what we ship to customers."
What gives - doesn't prototype mean that all bags produced should be "patterned to the original model"?
Has anyone experienced something like that before?