I guess I'm a bit confused as to when solely DC is necessary, and when signature confirmation is also required. I've always shipped items with DC, but they've been low value items (usually under $100), so I've never had to consider putting signature confirmation on any package.
I recently sold an item on eBay for $400 and some change, and since my assumption was that anything over $250 had to be sent via signature confirmation (in case anything should happen in the future, I would be covered), I paid for signature confirmation out of my own pocket. I figured $2 versus a potential $400 loss later was well worth it!
I sent her a message with the DC for the package, and added that I had purchased signature confirmation for peace of mind on both our ends. Well, she messaged me back and is upset that I had put signature confirmation on her package - she mentions that DC alone would've been fine for my protection, the PO cannot come to her door during the day, and she is not able to get to the PO because she currently doesn't have a ride. Obviously if she cannot pick up the package, it will eventually get shipped back to me.
She has good feedback, so I'm not worried about her trying to pull a quick one on me, but I don't particularly feel that I was in the wrong for trying to protect myself? If the package does get mailed back, my understanding of her message was that I would have to pay to ship it out to her again, this time without signature confirmation (I'm fine with paying for it if I was "in the wrong" for putting signature confirmation unnecessarily on the package). Any advice on what I should do? How I should go about shipping expensive items in the future?
(And semi-related, her payment info said that her address was confirmed, but I just checked the shipping label I printed from PayPal, and it says that the address I shipped to is unconfirmed? I printed the label straight from PayPal, and didn't make any changes to her address. Would this be an issue if something happens to the package?)
I recently sold an item on eBay for $400 and some change, and since my assumption was that anything over $250 had to be sent via signature confirmation (in case anything should happen in the future, I would be covered), I paid for signature confirmation out of my own pocket. I figured $2 versus a potential $400 loss later was well worth it!
I sent her a message with the DC for the package, and added that I had purchased signature confirmation for peace of mind on both our ends. Well, she messaged me back and is upset that I had put signature confirmation on her package - she mentions that DC alone would've been fine for my protection, the PO cannot come to her door during the day, and she is not able to get to the PO because she currently doesn't have a ride. Obviously if she cannot pick up the package, it will eventually get shipped back to me.
She has good feedback, so I'm not worried about her trying to pull a quick one on me, but I don't particularly feel that I was in the wrong for trying to protect myself? If the package does get mailed back, my understanding of her message was that I would have to pay to ship it out to her again, this time without signature confirmation (I'm fine with paying for it if I was "in the wrong" for putting signature confirmation unnecessarily on the package). Any advice on what I should do? How I should go about shipping expensive items in the future?
(And semi-related, her payment info said that her address was confirmed, but I just checked the shipping label I printed from PayPal, and it says that the address I shipped to is unconfirmed? I printed the label straight from PayPal, and didn't make any changes to her address. Would this be an issue if something happens to the package?)