Last week I bought a Neverfull MM from another Pf'er. She had just bought it brand new at the beginning of August and included the store receipt with the bag.
I've barely used the bag since I got it, and today noticed that there are frayed stitches and peeling/cracking glazing on the straps. In some places, the glazing just rubs right off with my fingernail. Surely this is not normal??!!!! Also, in some places the upper rim of vachetta that goes around the bag isn't flat and smooth but rather very bumpy, like it has been poorly sewn.
I want to return the bag for a replacement. Do you think LV will replace it for me with these problems? They aren't "huge" but if this is already happening at 1 month with very little use, what will it look like 3 months from now???
I am afraid to return to a store here in NYC b/c I do not have a store that I go to or an SA. Does this matter? I have the receipt but the bag was bought in another state.
I've read some horror stories on here about returns, which has me freaked out a little.
I've barely used the bag since I got it, and today noticed that there are frayed stitches and peeling/cracking glazing on the straps. In some places, the glazing just rubs right off with my fingernail. Surely this is not normal??!!!! Also, in some places the upper rim of vachetta that goes around the bag isn't flat and smooth but rather very bumpy, like it has been poorly sewn.
I want to return the bag for a replacement. Do you think LV will replace it for me with these problems? They aren't "huge" but if this is already happening at 1 month with very little use, what will it look like 3 months from now???
I am afraid to return to a store here in NYC b/c I do not have a store that I go to or an SA. Does this matter? I have the receipt but the bag was bought in another state.
I've read some horror stories on here about returns, which has me freaked out a little.