I actually sold this bag to a friend, but she contacted me to say that the ring that holds the handles onto the bag came apart. Neiman Marcus wouldn't let her return/exchange it since she wasn't the original buyer, so she had to mail it back to me so I could return it. Not only do I feel bad for my friend who had to mess with this, but a $400 bag should not be falling apart!
There are two little screws on each ring that connect the handle and strap to the bag. I guess with normal wear they came loose and fell out without her realizing it. Three out of the four screws are completely missing, and the last one looks ready to come out.
I didn't take a picture of the "damage" yet, but the green arrow is the little screw I'm talking about.
This whole ring came off.
There are two little screws on each ring that connect the handle and strap to the bag. I guess with normal wear they came loose and fell out without her realizing it. Three out of the four screws are completely missing, and the last one looks ready to come out.
I didn't take a picture of the "damage" yet, but the green arrow is the little screw I'm talking about.
This whole ring came off.