I leave very detailed terms & conditions in my auction listings. One of which is that I will not understate the items value on the customs form.
So I have a Best Offer on one of my bags, I check out her feedback & it looks good. So I accept the offer & invoice her. First she wants me to send it to her friend... I explain I can only ship to an address listed on her Paypal account. She then tells me thats fine she's using her friends Paypal account to pay me. I don't really like when people do this but whatever, as long as I'm still protected no matter...
Then she tells me that she needs me to mark it as "gift" with a value of $50. This is a $700+ bag. I tell her sorry, no. I cannot understate the value & that it is clearly indicated in the auction terms.. Now she's like "I don't know what to do, I HAVE to avoid the customs fees"...
I thought about just refunding her & relisting but I'm really sick of these buyers that don't read, want you to bend over backwards for them... SO I respond, "sorry - that's why I clearly list the terms & conditions of my auctions". Balls in her court, pay up or get a non-paying bidder claim.
Am I wrong?!
So I have a Best Offer on one of my bags, I check out her feedback & it looks good. So I accept the offer & invoice her. First she wants me to send it to her friend... I explain I can only ship to an address listed on her Paypal account. She then tells me thats fine she's using her friends Paypal account to pay me. I don't really like when people do this but whatever, as long as I'm still protected no matter...
Then she tells me that she needs me to mark it as "gift" with a value of $50. This is a $700+ bag. I tell her sorry, no. I cannot understate the value & that it is clearly indicated in the auction terms.. Now she's like "I don't know what to do, I HAVE to avoid the customs fees"...
I thought about just refunding her & relisting but I'm really sick of these buyers that don't read, want you to bend over backwards for them... SO I respond, "sorry - that's why I clearly list the terms & conditions of my auctions". Balls in her court, pay up or get a non-paying bidder claim.
Am I wrong?!