Some of you may remember my other thread about LV supposedly being upset with my returns of defective hearts.......I'll make a long story short. I went in yesterday to speak with the manager. She admitted to me that LV corporate didn't call her....she called them because she was upset that her store was having to take my returns for defective purchases made at vuitton.com and 866. She said that those returns go against her inventory. I guess you need to return directly to vuitton.com or the store you ordered from 866 or your manager will get upset. LOL She said I would never be blacklisted from LV because I'm a valued customer. I'm a little upset because all weekend I was freaking out. I called the asst. manager that I know really well at another LV here and she checked the system....no flags on my account. I'm happy about that. I think the bottom line is that she was upset that I went outside of her store and made purchases. That's the drift my husband got, too. She kept saying for me to come there and they can find me everything I want. I'm just happy that it's all resolved. I feel like though she kind of fibbed to me at first making it look like LV was coming down on me when actually it was her. 
She also told me that a woman came in to return a defective bag from vuitton.com on Saturday and it was really bad. She's upset with vuitton.com and I guess other stores are as well because they're getting a lot of returns.
She also told me that a woman came in to return a defective bag from vuitton.com on Saturday and it was really bad. She's upset with vuitton.com and I guess other stores are as well because they're getting a lot of returns.
