Last week I bought a bag on ebay, for which I paid $18 to have sent priority mail. So it arrives today.....but it wasn't shipped priority. The shipping code reads "Parcel Post; $6.49." Mind you, it's packed in an old brown box that's seen better days and placed inside with only it's dustbag around it. So I email the seller asking for a refund on the difference in postage, since he obviously made an error in sending it a much slower (and cheaper) method than I had paid for. And here's his response:
Didn't you know that charge is for SHIPPING AND HANDLING? You should not bidding on the item if you think the charge is too much or at least ask before the biding ended. Thanks for your time and please ask if there is any other questions.
PS: Just so you know,the bag cost me over a thousand dollars with tax so you got the most amazing deal for it.
I don't at all mind paying the amount I agreed to when I bid, just as long as it's shipped the method I paid for! Handling had nothing to do with it- for what I paid he could've bought a new box, packed it magnificently and still sent it priority. And I don't care if I'd won a croc Birkin for $10, I'd still expect it to be shipped the way the seller himself said it would be shipped! So I replied:
"Handling" fees aside (which should be minor considering you spent nothing on the box or packing materials), your listing stated the price of $18 specifically for Priority Mail; you sent the item Parcel Post. Since I did not recieve the form of shipment I paid for, I don't think a request for a refund of the difference in price is unreasonable. I really hope that we can resolve this situation amicably as I have no issue with paying the listed shipping cost assuming I receive the sevice I had in fact paid for.
I know it's not really a big deal (hell it's only $11) but principle won't allow me to let the seller get away with it Anyway thanks for letting me kvetch and I'll keep y'all posted.
Didn't you know that charge is for SHIPPING AND HANDLING? You should not bidding on the item if you think the charge is too much or at least ask before the biding ended. Thanks for your time and please ask if there is any other questions.
PS: Just so you know,the bag cost me over a thousand dollars with tax so you got the most amazing deal for it.
I don't at all mind paying the amount I agreed to when I bid, just as long as it's shipped the method I paid for! Handling had nothing to do with it- for what I paid he could've bought a new box, packed it magnificently and still sent it priority. And I don't care if I'd won a croc Birkin for $10, I'd still expect it to be shipped the way the seller himself said it would be shipped! So I replied:
"Handling" fees aside (which should be minor considering you spent nothing on the box or packing materials), your listing stated the price of $18 specifically for Priority Mail; you sent the item Parcel Post. Since I did not recieve the form of shipment I paid for, I don't think a request for a refund of the difference in price is unreasonable. I really hope that we can resolve this situation amicably as I have no issue with paying the listed shipping cost assuming I receive the sevice I had in fact paid for.
I know it's not really a big deal (hell it's only $11) but principle won't allow me to let the seller get away with it Anyway thanks for letting me kvetch and I'll keep y'all posted.