Getting my laptop serviced at an Apple store is such a PITA!!!
My laptop is 2.5 years old, so granted that is nearing the end of its life. I've been noticing that it hasn't been holding a charge, so it probably needs a new battery. A few days ago it just wouldn't start, but then I unplugged it this morning and it did start ... but I think it's also overheating. If it needs anything in addition or instead of a new battery, I'm just going to sell it on eBay and get a new one.
So, I walk down to my local Apple store with my laptop and tell them I need service. They asked if I made an appointment. I was like, what? Since when do you need an appointment for service? So I head over to another person and she has me log into their system. Sorry, they're booked for today! OK, fine. I make an appointment for tomorrow. Can I leave my laptop there? Sorry, no! So now I have to lug the laptop back there tomorrow. A coworker of mine also told me that I should prepare to wait a long time even if I have an appointment.
Argh, how is this possibly convenient for anyone? I'm not liking this "genius" system they have in place now.
My laptop is 2.5 years old, so granted that is nearing the end of its life. I've been noticing that it hasn't been holding a charge, so it probably needs a new battery. A few days ago it just wouldn't start, but then I unplugged it this morning and it did start ... but I think it's also overheating. If it needs anything in addition or instead of a new battery, I'm just going to sell it on eBay and get a new one.
So, I walk down to my local Apple store with my laptop and tell them I need service. They asked if I made an appointment. I was like, what? Since when do you need an appointment for service? So I head over to another person and she has me log into their system. Sorry, they're booked for today! OK, fine. I make an appointment for tomorrow. Can I leave my laptop there? Sorry, no! So now I have to lug the laptop back there tomorrow. A coworker of mine also told me that I should prepare to wait a long time even if I have an appointment.
Argh, how is this possibly convenient for anyone? I'm not liking this "genius" system they have in place now.