I have noticed when I purchase over the phone I have to stress that they don't send me a display bag. Is this normal? I know for some it doesn't matter but my experiences with display bags have been 1) scratched hardware and 2) nail marks on the lambskin. I just ordered a bag OTP yesterday and the SA was going to ship a display bag and was a bit upset that she had to go in the back and search for one in a box. During a previous purchase over the phone I specifically requested no display bag and it came with the price tag cut as if it was a gift for someone prior to my purchase and no paper on the chain hardware. I am still green when it comes to Chanel. What do you ladies think?