they sell authentic pieces but...i wanted to return/exchange as i was disappointed when my YSL bag came - the leather was not as distressed and too shiny as ones I had previously seen - I emailed them twice as they have to send you a return code number and they never replied back - they say they allow one return/exchange but I have never heard from them and I wont send the bag back until they confirm they will take it back - their prices are very high as well - try Rafaello and Diabro - better prices and better choices