I sold LV wallet to local buyer but she's staying in Australia. After 1 week, she emailed me:
[FONT=arial,sans-serif]I received the wallet today, but was extremely disappointed to find it is not at all as described. Firstly I found the wallet of lesser quality to be an authentic LV Vernis. I compared yr wallet to an LV Vernis bag which I personally purchased at the LV boutique here in Sydney; where the embossing of the LV prints are too faint/shallow to be a genuine LV. Also, the bronze colour is a different shade to an authentic bronze vernis (which I have also compared to another Bronze LV vernis article I have). Secondly there are significant tears on each side of the bill compartment (next to the zipper compartment); which it would appear, you must have attempted to glue together unsuccessfully but more importantly, is contrary to your claim/description of the wallet of having "No tears". Overall, the wallet does not have the characteristics of an authentic LV, nor in the condition you described. I would like to arrange an immediate return of the wallet and expect you will issue a full refund.Thx
[/FONT][FONT=arial,sans-serif]For authenticity reason, I strongly suggest her to send pics to [email protected]. It's 100% AUTHENTIC and all of the condition already mentioned in my auction. It's no GLUE but it's by LV. I brought it to LV Plaza Indonesia to repair the white marks and they gave me back, said that's all they can do.
We all know, we can't put glue on LV, it's ridiculous. Honestly, it's buyer's remorse, she claim fake of 100% AUTHENTIC LV.
I asked her to have it authenticated by [email protected] or MyPoupette or by LV manager. I've many friends in Australia, I know we'll be able to get authenticated service by LV manager in Australia.
Should I refund her while I sold her 100% AUTHENTIC LV :s
TIA.
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[FONT=arial,sans-serif]I received the wallet today, but was extremely disappointed to find it is not at all as described. Firstly I found the wallet of lesser quality to be an authentic LV Vernis. I compared yr wallet to an LV Vernis bag which I personally purchased at the LV boutique here in Sydney; where the embossing of the LV prints are too faint/shallow to be a genuine LV. Also, the bronze colour is a different shade to an authentic bronze vernis (which I have also compared to another Bronze LV vernis article I have). Secondly there are significant tears on each side of the bill compartment (next to the zipper compartment); which it would appear, you must have attempted to glue together unsuccessfully but more importantly, is contrary to your claim/description of the wallet of having "No tears". Overall, the wallet does not have the characteristics of an authentic LV, nor in the condition you described. I would like to arrange an immediate return of the wallet and expect you will issue a full refund.Thx
[/FONT][FONT=arial,sans-serif]For authenticity reason, I strongly suggest her to send pics to [email protected]. It's 100% AUTHENTIC and all of the condition already mentioned in my auction. It's no GLUE but it's by LV. I brought it to LV Plaza Indonesia to repair the white marks and they gave me back, said that's all they can do.
We all know, we can't put glue on LV, it's ridiculous. Honestly, it's buyer's remorse, she claim fake of 100% AUTHENTIC LV.
I asked her to have it authenticated by [email protected] or MyPoupette or by LV manager. I've many friends in Australia, I know we'll be able to get authenticated service by LV manager in Australia.
Should I refund her while I sold her 100% AUTHENTIC LV :s
TIA.
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