I read all of these Ebay horror stories from time to time and I'm always so thankful that I haven't had a truly bad experience on Ebay yet...well it looks like I can join the club now.
After 7 years of buying and selling on Ebay I have finally managed to spend nearly $600 on a FAKE Balenciaga First bag. I had emailed the seller the day before the auction ended asking for closer pictures. They never responded. Since they guranteed authenticity twice in their auction and they had 100% feedback (10 total feedbacks) I decided to go for it.
As soon as I received the bag I knew it was a fake. I own 11 Balenciagas in this style, so I would easily know. I contacted the seller immediately. They told me the following
[FONT=arial,sans-serif]"I can guarantee you that this bag is authentic, it was purchased on Avenue George V, the Balenciaga headquarters (where I worked when I lived in Paris). I do not accept returns, the only exception is if you can bring it to the Balenciaga boutique and have it certified as a counterfeit. It states in my listing that I do not accept returns. I have in the past and it turns out that the items returned are not the same as the ones I sent.
I'm sorry, but you must understand that I cannot be responsible for your assumptions, if in doubt you should not have placed a bid.
Please do not resort to negative feedbacks.
Happy Holidays and all the best for you and your loved ones.
Cheers"
I quickly followed up with everything that was wrong with the bag - the hardware on the handle and shoulder strap, the silver tag didn't match that particular color, the cards it came with were from 2005 (Balenciaga didn't make a yellow in 2005), etc. Also gave them the Bal NY # to call and confirm this.
Well, they have chosen to ignore my email, and what's even more frustrating is that they have now received 2 positive feedbacks since this transaction for roughly spending the $$ amount that I had paid them.
Other than venting, I guess what I'm asking is...is it worth it to try to go through Paypal for a dispute? I plan on hitting this person with a negative. I don't live anywhere near Balenciaga to get it authenticated by them, so is there another way to get documentation to prove it's a fake? I am just so angry about this. Even more than getting my money back, I really don't want this person to get away with this again.:boxing:
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After 7 years of buying and selling on Ebay I have finally managed to spend nearly $600 on a FAKE Balenciaga First bag. I had emailed the seller the day before the auction ended asking for closer pictures. They never responded. Since they guranteed authenticity twice in their auction and they had 100% feedback (10 total feedbacks) I decided to go for it.
As soon as I received the bag I knew it was a fake. I own 11 Balenciagas in this style, so I would easily know. I contacted the seller immediately. They told me the following
[FONT=arial,sans-serif]"I can guarantee you that this bag is authentic, it was purchased on Avenue George V, the Balenciaga headquarters (where I worked when I lived in Paris). I do not accept returns, the only exception is if you can bring it to the Balenciaga boutique and have it certified as a counterfeit. It states in my listing that I do not accept returns. I have in the past and it turns out that the items returned are not the same as the ones I sent.
I'm sorry, but you must understand that I cannot be responsible for your assumptions, if in doubt you should not have placed a bid.
Please do not resort to negative feedbacks.
Happy Holidays and all the best for you and your loved ones.
Cheers"
I quickly followed up with everything that was wrong with the bag - the hardware on the handle and shoulder strap, the silver tag didn't match that particular color, the cards it came with were from 2005 (Balenciaga didn't make a yellow in 2005), etc. Also gave them the Bal NY # to call and confirm this.
Well, they have chosen to ignore my email, and what's even more frustrating is that they have now received 2 positive feedbacks since this transaction for roughly spending the $$ amount that I had paid them.
Other than venting, I guess what I'm asking is...is it worth it to try to go through Paypal for a dispute? I plan on hitting this person with a negative. I don't live anywhere near Balenciaga to get it authenticated by them, so is there another way to get documentation to prove it's a fake? I am just so angry about this. Even more than getting my money back, I really don't want this person to get away with this again.:boxing:
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