Could someone with the medium Heritage tote PLEASE take a good pic of your creed? When I was leaving, I took my bag out and noticed it seemed kind of small. I looked at the creed to check the style number and it was 11350 but then I realized as I did this that there is NO zipper on this tote. I went back in and tried to explain this wasn't the right bag because it doesn't have a zipper and they looked at me like I had three heads! I told them some friends of mine that live out of state sent me pics and there is supposed to be a zipper. The one SA (might have been the manager) said "Are you sure their bags are authentic?" They offered to return the bag and if I can find out what went wrong with this, they'll order another bag with PCE still to replace it. I told them I would go home and get pics and see if we can get this sorted out. Now I have NOT the bag I thought I was getting and IF they can get it figured out I'll have to wait another week IF I get one at all