Last week I sold a Louis Vuitton bag on ebay to a woman in the Czech Republic. She asked me to fully insure it for $900, which I did, and to mark it as a gift so that she wouldn't have to pay customs fees, which I also did. However, she emailed me this morning saying that they tried to deliver the package but wanted $227 for customs - apparently, they opened the box and saw the invoice and charged her based on that. She also did not accept it. She asked me to accept a return if she refuses to accept it - I said no, since my listing clearly states no returns and it is not my fault that they opened the package. Plus, she can't return something just because she doesn't want to pay customs, can she? Who will paypal side with if it comes to that? I don't know what to do...I really don't want to take the bag back.
Also, this doesn't really affect the situation, but she sent me a bag in return and I refunded her part of her payment, since it was sort of like a trade. I don't think that will make a difference, but i really don't know....
HELP PLEASE!
Also, this doesn't really affect the situation, but she sent me a bag in return and I refunded her part of her payment, since it was sort of like a trade. I don't think that will make a difference, but i really don't know....
HELP PLEASE!