Okay, here is my sad-but true-eBay story.
When I first started selling handbags, I ran into some fakes and without knowing, I listed them and then found out they were fake. I went through hell trying to fix every thing. I don't sell fakes and I was horrified!!!!!
So, got that all straight. Continued selling and became a platinum seller. I had no neg feedback. Then I sold two bags to the same buyer. She received them and then told me she wanted her money back. I told her that it would be just fine...send them back but I would not refund her shipping. My policy stated 100% for any bag found not authentic-not 100% for buyers remorse. She left me neg feedback saying that the bags were fake and said that it wasn't worth the money to send them back- needless to say-she only wanted money from me and thought that would make me give it to her.
So...one dirty spot from a nasty buyer. No big deal. Then I have a bunch of my listings removed, and I was suspended. The bags were real. I went through the all the hastle of sending proof to eBay. They contacted me and told me that I could list on eBay again. So I did....only to find that the next morning they cancelled all of my listings again. After trying to contact them for weeks, I finally get a response to my rather livid e-mails. Apparently they re-instated me but I was supposed to magically know that they didn't want me to post the same bags that I had already prooven to them were real.
I went through so much with that whole mess. I was so upset. I found out a couple of things
#1-eBay doesn't care about little guys like me
#2-eBay was simultainiously being sued by LV and Tiffany and they just started cancelling buyers and sellers if they were in question at all.
#3-other sellers reported my items to stop competition
#4 where ebay is the number one, I have found another alternative....
check out uBid. They are fraud free. Knockoffs are not allowed and you have to be verified through them BEFORE you are allowed to post. I have been buying and selling on there for a while and have never had any troubles!
They are not as big as eBay, but they are growing and at least they offer some sort of buyer and seller protection!
I am so sorry for your troubles on eBay, and trust me I understand! They really hurt my business! I won't even buy on there any more!