I work at Macys', and their return policy is also 180 days, and they often take back disgusting, worn merchandise...
It really sucks being on the returning end of those transactions, because we are told the return policy (to only accept new merchandise returns) but then when we tell the customer that they get mad
and whenever they talk to a manager and get their way we feel stupid... I think it is really trashy to constantly be returning stuff after you have gotten all the possible use out of the item (or exchanging completely worn out shoes for new ones, etc)... It really sickens me to work retail after dealing with all these people. I really hope someday they understand what it feels like working customer service and constantly getting yelled at, and degraded (mostly by customers!), and being told one thing by a manager, and then getting yelled at by the same manager when we don't know to do the complete opposite.
-sorry, retail rant... It wasn't directed at you, it just reminded me of all those really mean people that shop where I work...
I really don't think retail workers make enough money to justify being treated like a piece of