Everybody, I am really confused n feel being cheated by chanel Singapore (Sorry.. all singaporean). It is a long story but I really need to share with you guys. I went singapore for holiday. 2days ago I walk pass chanel and spot a White Jumbo Caviar on the display. I was so excited but I was in rush so didn't manage to go inside. But I'm planned to go back the day after.
The next day I went to chanel with my sis and ask for the White Jumbo Caviar, but too bad the SA told me it is gone and ask me to put on waiting list and will inform me once it comes which will be next month. I ask for the price she said $4430, I was shocked cause I know Jumbo caviar is $3860 in singapore n HK $17.900. Then I ask politely why the price is so much different from HK. She then said is it Black Jumbo Caviar? The black one is cheaper which is $3860, but white one is more expensive cause it is limited n discontinued but black one is classic. But Chanel may readjust the black one to be the same with white. I believe her n put my name on waiting list. Half and our later the SA called me and told me that actually they have one in stock but they are not allowed to sell until next month. She ask me to comeback to have a look. I back to chanel and the SA showed me the bag. The bag is gorgeous and I love it so much. She said they are not supposed to sell it until next month but If I really want I can take it but she warned me that this white bag is very risky and high maintenance, I have to be very cautious cause it is easily get dirty and be careful if I wear jeans as the color will transfer to the bag. I kind of having double thought. I said I think about it first and let her know later. She is very nice, helpful and said If I have any question I can call her.
Last night when I log in to TPF and saw one of TPfer from Singapore just bought White Jumbo Caviar from the boutique the day before. I asked how much she bought it.
I was shocked that she said she bought the bag for $3860. I called back chanel today and ask another SA about the price. She said the bag is not available now but will be coming next month. At first she told me it is $4830 (Another shocked), I said are you sure yesterday another SA name Seendly just told me $4430. Then she said she double check again and ask me to hold the phone. Then she said she has mistaken the price should be $4430. Then I told her, can't be because my fren just bought the bag 2 days ago n paid $3860. How come the price is different. She said the price is already being adjusted, then I said my fren just bought two days ago and yesterday I went to Chanel, the SA told me is $4430. How come the same bags on the same shipment can raise $600 in a day. She said that's mean your fren is lucky, she bought before the price adjustment. I am not buying their excuse at all. I don't think it makes any sense. At first, I suspected they give different price to different people for limited item. After I have a few thought, I remember the first SA told me that they are not supposed to sell it until next month. I suspect they keep the one left bag ( the one they showed me) until next month. Until the price increase is confirm they going to sell it for $4430. Crazy huh?? How can they do that? It is so unfair..I feel cheated, I actually can buy the bag for $3860, but I have to pay $600 more because of the greedy Chanel owner who wants to sell in higher price despite the bag they got is still in normal price. And I believe there will be 20% increase for chanel bags in singapore aswell from next month. Even now they have kept the best seller bag waiting for the big profit next month.
So all TPfer in singapore be prepared... 
PS: Sorry for the long story.. I just want to share especially to Singaporean TPFers.
Thanks n Have a nice weekend.
The next day I went to chanel with my sis and ask for the White Jumbo Caviar, but too bad the SA told me it is gone and ask me to put on waiting list and will inform me once it comes which will be next month. I ask for the price she said $4430, I was shocked cause I know Jumbo caviar is $3860 in singapore n HK $17.900. Then I ask politely why the price is so much different from HK. She then said is it Black Jumbo Caviar? The black one is cheaper which is $3860, but white one is more expensive cause it is limited n discontinued but black one is classic. But Chanel may readjust the black one to be the same with white. I believe her n put my name on waiting list. Half and our later the SA called me and told me that actually they have one in stock but they are not allowed to sell until next month. She ask me to comeback to have a look. I back to chanel and the SA showed me the bag. The bag is gorgeous and I love it so much. She said they are not supposed to sell it until next month but If I really want I can take it but she warned me that this white bag is very risky and high maintenance, I have to be very cautious cause it is easily get dirty and be careful if I wear jeans as the color will transfer to the bag. I kind of having double thought. I said I think about it first and let her know later. She is very nice, helpful and said If I have any question I can call her.
Last night when I log in to TPF and saw one of TPfer from Singapore just bought White Jumbo Caviar from the boutique the day before. I asked how much she bought it.
I was shocked that she said she bought the bag for $3860. I called back chanel today and ask another SA about the price. She said the bag is not available now but will be coming next month. At first she told me it is $4830 (Another shocked), I said are you sure yesterday another SA name Seendly just told me $4430. Then she said she double check again and ask me to hold the phone. Then she said she has mistaken the price should be $4430. Then I told her, can't be because my fren just bought the bag 2 days ago n paid $3860. How come the price is different. She said the price is already being adjusted, then I said my fren just bought two days ago and yesterday I went to Chanel, the SA told me is $4430. How come the same bags on the same shipment can raise $600 in a day. She said that's mean your fren is lucky, she bought before the price adjustment. I am not buying their excuse at all. I don't think it makes any sense. At first, I suspected they give different price to different people for limited item. After I have a few thought, I remember the first SA told me that they are not supposed to sell it until next month. I suspect they keep the one left bag ( the one they showed me) until next month. Until the price increase is confirm they going to sell it for $4430. Crazy huh?? How can they do that? It is so unfair..I feel cheated, I actually can buy the bag for $3860, but I have to pay $600 more because of the greedy Chanel owner who wants to sell in higher price despite the bag they got is still in normal price. And I believe there will be 20% increase for chanel bags in singapore aswell from next month. Even now they have kept the best seller bag waiting for the big profit next month.
So all TPfer in singapore be prepared... PS: Sorry for the long story.. I just want to share especially to Singaporean TPFers.
Thanks n Have a nice weekend.
.
well..ive informed this case to my other s.a and we've had this discussion and we're glad to you brought it up.Its a good lesson for all of us. Well I wouldn't say that we are perfect sa's here, but yeah, it is kindda normal to see double standard treatment going on. Sometimes things like these happen because some maybe our regulars and we tend to be extra nice to them, and we honor them as being faithful customers . However regardless anything you shouldnt be treated like that.So anyways, I'm kindda new here..and I love that you girls are all so updated with everything and I am jealous of all of you for having such great taste! hehe..till then..