Hi everyone. I purchased a bag on eBay this week, brand new with tags, Italian leather, blah blah blah... Anyway, it arrived today and it smells so bad, I put it right back in the box! It has a very strong chemical smell, almost like gasoline or something. I think there is something wrong with it. Also, the color looks a little "off" from the picture. I contacted the seller, and she plainly writes back and says "As it states clearly in the listing: no returns, no exchanges". Hmmmm.... I paid with Paypal, and I know there is "buyer protection" thru Paypal, but I don't know how that works. This has never happened to me before; what do I do now? Try to negotiate with her, or should I just send it back delivery confirmation and open a Paypal dispute??? Would I be able to get my money back, even though she says she won't refund? I have no idea how this works. It was $300 + s&h, so I don't want to just let it go. That's ALOT of money for me. I am not a big fan of buying bags on eBay because of everything I have read here and the stories I have heard thru so many people, but it seems you can get more bag for your money on eBay if you shop smart. BUT my husband warned me, and now he's like "I told you so...". I feel like a total jerk...
Please advise. Thanks everyone!
Please advise. Thanks everyone!