Hello you guys, I hope you can all help me out here. I've been battling for this claim since July and now Paypal (see below) wants me to destroy and discard the FAKE CHLOE I bought off e-bay. How/where do I get a document confirming the item's destruction. I used my poupette the last time to verify non-authenticity and now this .... it's giving me a real headache. Anyone here who has already experienced making a claim? Please help me!!! Thanks!
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In order to continue with the investigation of your claim, we require that you destroy and discard the item in question and provide PayPal with a document confirming the items destruction. Please sign and date the document provided below, and return it to PayPal via fax, at 08707 303 196.
We must receive your fax within three days from the date of this message in order to proceed with the investigation of your claim. If we do not receive your fax within three days, your claim will be cancelled. We regret that we are unable to grant extensions beyond three days. Please note that PayPal is unable to reimburse you for any costs or fees that may be incurred in obtaining or providing the requested documents. The document may be supplied to the seller in your dispute if necessary.
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In order to continue with the investigation of your claim, we require that you destroy and discard the item in question and provide PayPal with a document confirming the items destruction. Please sign and date the document provided below, and return it to PayPal via fax, at 08707 303 196.
We must receive your fax within three days from the date of this message in order to proceed with the investigation of your claim. If we do not receive your fax within three days, your claim will be cancelled. We regret that we are unable to grant extensions beyond three days. Please note that PayPal is unable to reimburse you for any costs or fees that may be incurred in obtaining or providing the requested documents. The document may be supplied to the seller in your dispute if necessary.