I then spoke to Paola, who was adorable. Eddie had mentioned that the Muse was out this season in grey patent. I asked Paola about it vs. the anthracite, which is what I was originally interested in...she preferred the anthracite still and helped to confirm my feelings on it. I did ask her if she could take photos of the grey patent, but she said it's something that the mgr would typically need to do.
All in all I was pretty happy with their service, although it helped that I already had an idea of what I wanted. No tax, shipping $10, super fast!