THIS! Should be printed out and handed out to a lot of customers. Won't forget my last visit to the Boutique, haven't been there for long, so at first I felt a little overwhelmed by the sheer amount of people trying to get into the store and were sent away. Luckily my SA was there ( I had not appt. so I prepared for being sent away) but I had to wait. And boy did I have to wait. We arrived at 10:30 or 10.45 and my SA told me, that there was an appointment at 11 o'clock, so I could perhaps come back after her lunch break, which we INITIALLY thought would take too long for us to wait as we had a doctors appt in the afternoon. So she offered us to come back at 12 o'clock, she already does know me and knows, that I need 15 minutes max to decide and pay. This is how I run. fast.
Ok, so we came back at 12 o'clock. SA was still busy with the 11 o'clock customers. So we stood there, waited, ... waited... waited... waited... waited till something around 1 o'clock. Then we decided to sit down, take a drink and watch the scenery.
The scenery was as follows: she was running up and downstairs, bringing shoes and belts and rtw and whatever. Her customers came down to the main floor eventually and the game proceeded. Shoes, again shoes, another belt, a bracelet, a scarf, shoes. We were like " oh boy, this is going to take loooong".
Long story short: we sat there quite long and no customer left the store with a bag during that time(shopping bag was meant) -even the ones who already had an appt and came in or the other ones dropping by asking for an Evelyne or sth like that. None. Finally that couple "ended" their visit, the did not go to the casshier, the did not carry a bag,so at the end of the day, they waste around 2.5 hours (!!!!!!!!!!!!!!!!!!!!!!) to let my SA run up and down. Needless to say, that we already were way later than the original offer (after lunch break) was, and that I really felt terrible for my SA. So I speeded my purchase up a little bit, which was surely a nice thing to do, and I am quite happy with my GCSM, but I would appreciated it, not feeling stressed because the customers before me were such.... you know...