Hello everyone,
I purchased a celine classic bag in teen size from 24S and it arrived with a 4 hole strap. I've done a lot of research on this bag and I know that it should have 3 holes for the teen size bag. (Both the medium and small size classic bag have 4 holes on the strap, and the drop lengths are different depending on the position of the holes.) I've contacted my local celine store and they also told me the teen size bag has 3 holes.
However, I've contacted 24S and they kept telling me that they sent me the correct strap, and they claimed they did not have any 3 hole strap in stock. They also said that they've asked for celine to send a new strap but there was no respond from the brand.
Now I have two choices to make - either return the bag or wait untill they get a new strap from the brand (but they could not give an answer for how long this would take).
I really love this bag, but it really bothers me that everytime I wear this bag I would know it has the wrong strap. And I could not even adjust it to a shorter length (There were two ways to adjust the 4 hole strap, and the second and the third hole just won't align).
Could anyone who has a teen size classic bag help check the holes on your strap? Should I return it or wait for a respond?
Any help would be great! Thanks
I purchased a celine classic bag in teen size from 24S and it arrived with a 4 hole strap. I've done a lot of research on this bag and I know that it should have 3 holes for the teen size bag. (Both the medium and small size classic bag have 4 holes on the strap, and the drop lengths are different depending on the position of the holes.) I've contacted my local celine store and they also told me the teen size bag has 3 holes.
However, I've contacted 24S and they kept telling me that they sent me the correct strap, and they claimed they did not have any 3 hole strap in stock. They also said that they've asked for celine to send a new strap but there was no respond from the brand.
Now I have two choices to make - either return the bag or wait untill they get a new strap from the brand (but they could not give an answer for how long this would take).
I really love this bag, but it really bothers me that everytime I wear this bag I would know it has the wrong strap. And I could not even adjust it to a shorter length (There were two ways to adjust the 4 hole strap, and the second and the third hole just won't align).
Could anyone who has a teen size classic bag help check the holes on your strap? Should I return it or wait for a respond?
Any help would be great! Thanks
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