Is this a defect, is this normal for this Chanel item?

My 10 year old reissue has a lot of ‘air bubble’. My new medium CF doesn’t. These are expensive bags, so if it bothers you, exchange it. I had to do that because the first CF I got had a loose stitch right by the clasp. The SA said it’s no big deal and they can just tuck it in, but it was a big deal to me and that was all I could see. Good luck.
 
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For any new bags from recent years this is pretty typical. I had a fresh 29 series from boutique with this issue. My suggestion is to find a preloved in mint condition if it bothers you a lot; I sold the 29 series and bought a 12 series instead. The lining sits flat. Good luck!
 
I always understood that modern Chanel hardware isn't a true silver metal, as it is a base metal that has been coated in a shiny silver coating. I would be bothered if I got scratches like that on a supposedly brand new bag. Even if it was a return, the rate that the hardware is getting scratched up like that would be concerning - how will is look after a few months of wear? These are not cheap bags and should be able to last at least several years with regular wear.
 
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I just bought the medium CF. Is this normal ? Seem like the termination point is not done properly. However I check the display piece is like that too and staff mention it is not a defect. Can anyone advise
 

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I know what exactly you're talking about. Mine are the same as shown in the pictures. The caviar on the corners is less grained.
And, the chain is absolutely normal. Congratulations on your first Chanel. You got the gorgeous color! Just be careful with the color transfer.
 

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Hi All, not sure if this is acceptable condition:sad: the SA told me all these are normal and the loose threads are normal. But how is this normal. Quite upset about it
 

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