I dont know if this is a global thing or just UK based and I only heard about it today so I'm putting it out there to ask if anyone else has been told about it.
Today I was chatting to the SA in Hermes about a client of mine who was planning to buy a dinner service in the hope of obtaining either a Kelly or Birkin (the client knew I have a good relationship with the team and wanted me to put feelers out for her before she put the order in for the tableware , I'll add here that she already brought a Kelly in a store with no previous client profile 3 years ago just by asking).
The SA told me that the rules have changed for quota bags and that now a client has to go in person to a store and fill out a wishlist (ie; 1st choice kelly Sellier Epsom leather etc etc) and that when that store receives the spec's that are on the wishlist they will then work through the list calling the next in line who has asked for it.
Apparently previous spend has no influence its just like a waiting game and you have to be around to collect the bag in person to buy it at that store (one assumes ID would be required).
To me this sounds fairer and more like the 'system' Hermes had in the 90's when As a customer buying very low value items a few times a year (scarves, Hapi, fragrance) I happened to mention to my SA my dream bag was a Birkin in Raisin and about 18months later I received a call to say one had arrived in the store and would I like it? sadly because I was buying my 1st property at that time I had to turn it down...but that 'used' to be the way it worked nothing to do with making lots of High value purchases.
Has anyone else heard about this? I'm assuming its in order to stop resellers buying lots of items in order to build a profile and 'score' (I hate that word!) a bag
I also assume it is solely aimed at newer clients who only want to buy a quota bag. I think you can only go on a wishlist at one store.
Today I was chatting to the SA in Hermes about a client of mine who was planning to buy a dinner service in the hope of obtaining either a Kelly or Birkin (the client knew I have a good relationship with the team and wanted me to put feelers out for her before she put the order in for the tableware , I'll add here that she already brought a Kelly in a store with no previous client profile 3 years ago just by asking).
The SA told me that the rules have changed for quota bags and that now a client has to go in person to a store and fill out a wishlist (ie; 1st choice kelly Sellier Epsom leather etc etc) and that when that store receives the spec's that are on the wishlist they will then work through the list calling the next in line who has asked for it.
Apparently previous spend has no influence its just like a waiting game and you have to be around to collect the bag in person to buy it at that store (one assumes ID would be required).
To me this sounds fairer and more like the 'system' Hermes had in the 90's when As a customer buying very low value items a few times a year (scarves, Hapi, fragrance) I happened to mention to my SA my dream bag was a Birkin in Raisin and about 18months later I received a call to say one had arrived in the store and would I like it? sadly because I was buying my 1st property at that time I had to turn it down...but that 'used' to be the way it worked nothing to do with making lots of High value purchases.
Has anyone else heard about this? I'm assuming its in order to stop resellers buying lots of items in order to build a profile and 'score' (I hate that word!) a bag
I also assume it is solely aimed at newer clients who only want to buy a quota bag. I think you can only go on a wishlist at one store.