Sorry to hear this, but sometimes threads break over time with friction or if they get caught in something. I see bags from several high end brands get this from shop wear even. It's a very easy fix. Sometimes they just tuck the stitching back in without restitching the entire thing.Hello ladies/guys,
I'm so sad today
One part of the thread is broken at the bottom of my Diorama..
It's also frayed...
So I took my bag to the boutique today.
They said no exchange, only repair.
I've just bought this bag for 1.5 months and just used 3-4 times!!!!
I baby my bags so much...
I know it's very hard to get an exchange from boutique. Sign..
The thread is broken, and the middle part doesn't have any thread on it.
I love this bag so much. Hope they can repair well.
SA said need 3 weeks+ for repair......
She said the technician will add some thread or remove the whole line and stitch it again.
Anyone experienced Dior's repair service before?? Thanks a lot!
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Dior repairs are very good. The item comes back perfect in my experience. Can't even tell a repair has been made.