Back in December I purchased two items at LV. The sales advisor had to place an online order because the store didn’t have the items in stock. Two to three days later one item was delivered but the other wasn’t. I continued to call LV about not receiving the second item. Every time I got a different story. It’s now a month and a half later and there are still no answers. Now they are apparently filing a UPS claim but said that I could be out the money and out the item based off the claim. Has anyone ever experienced this? It’s awful and so f-ing frustrating.