Hello everyone, I desperately need some help from those who had repair service done by FLP. I bought a Daily Battle tote from the Taipei store back in October 2018 and I noticed few days ago that the straps are cracking. I'm so disappointed because the tote is known for its sturdiness. I emailed the [email protected] and sadly no one replied me. I decided to drop me a message via IG and FB and they replied saying their boutique email gets overloaded with emails at times. The social media staff via IG transferred my request to the Taipei store. On Friday, I got a not-so-helpful reply back in half broken English.
If you have a story about the shipping cost/repair fees/handling time, please kindly share. Thank you & much appreciated! ~ Cindy
View attachment 4303708 View attachment 4303709 View attachment 4303710 View attachment 4303712
Cindy can you help me compare your purse to these pics to see if this one is authentic? Would greatly appreciate it.
Thank you