Hi everyone!
My boyfriend finally gifted me my first Chanel bag for Christmas and I was so excited about unboxing it that I literally cried with joy. However, as soon as it was unwrapped it I knew it was not love at first sight. It is exactly what I asked for (m/l size classic double flap in black caviar leather and gold hardware) but looks very different from the one I saw on their official website.
The leather looks so matte and dull that is almost plastic-looking... To me, it barely looks black in color and the quilting looks rather flat. I've been wanting this bag for several years but haven't stopped thinking about it... I feel so bad because my boyfriend had to work the SA pretty hard to locate one for me which she had to have shipped from elsewhere and the whole process took a couple weeks... He purchased this bag sight unseen over the phone to ensure she'd find one for me..... Now I'm wishing he had inspected it first because of how expensive it was (over $6,000 after tax)... Will it ever look better with time?
What should I do? Should I try to exchange it for a different one? I don't know what their policy is but I'm afraid to even remove the protective stickers on it as I'm not sure it's the bag for me... Perhaps we should try to order it in the lambskin leather instead although I don't even see that as an option on Chanel's current website. I'm a brand new customer and don't know how to handle this but I've heard rumors that there are normally waiting lists to these types of bags including this one I now have and apparently they won't sell to you in the future if they don't approve of you as a customer... It's this true? Can someone enlighten me on this subject? I'm only 24 and have been too intimated to even step foot inside a boutique after hearing all the horror stories of mistreatment from staff on Youtube.
Below I have included the exact link my boyfriend used when placing the phone order.. I also uploaded a picture of myself holding my new bag.
Please let me know your thoughts and opinions along with any advice you may have to offer...
Thanks so much for all your time in advance!
https://www.chanel.com/us/fashion/p...sic-handbag-grained-calfskin-gold-tone-metal/
View attachment 4291648
My boyfriend finally gifted me my first Chanel bag for Christmas and I was so excited about unboxing it that I literally cried with joy. However, as soon as it was unwrapped it I knew it was not love at first sight. It is exactly what I asked for (m/l size classic double flap in black caviar leather and gold hardware) but looks very different from the one I saw on their official website.
The leather looks so matte and dull that is almost plastic-looking... To me, it barely looks black in color and the quilting looks rather flat. I've been wanting this bag for several years but haven't stopped thinking about it... I feel so bad because my boyfriend had to work the SA pretty hard to locate one for me which she had to have shipped from elsewhere and the whole process took a couple weeks... He purchased this bag sight unseen over the phone to ensure she'd find one for me..... Now I'm wishing he had inspected it first because of how expensive it was (over $6,000 after tax)... Will it ever look better with time?
What should I do? Should I try to exchange it for a different one? I don't know what their policy is but I'm afraid to even remove the protective stickers on it as I'm not sure it's the bag for me... Perhaps we should try to order it in the lambskin leather instead although I don't even see that as an option on Chanel's current website. I'm a brand new customer and don't know how to handle this but I've heard rumors that there are normally waiting lists to these types of bags including this one I now have and apparently they won't sell to you in the future if they don't approve of you as a customer... It's this true? Can someone enlighten me on this subject? I'm only 24 and have been too intimated to even step foot inside a boutique after hearing all the horror stories of mistreatment from staff on Youtube.
Below I have included the exact link my boyfriend used when placing the phone order.. I also uploaded a picture of myself holding my new bag.
Please let me know your thoughts and opinions along with any advice you may have to offer...
Thanks so much for all your time in advance!
https://www.chanel.com/us/fashion/p...sic-handbag-grained-calfskin-gold-tone-metal/
View attachment 4291648
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