Interesting as other people from a group have called and CS is telling them that if they are experiencing problems to definitely take it in or send pictures and they will look into it further. But only the few here saying they are calling for people to return them without having an issue? Not discounting the claims but a lot of different stories floating around. I guess that’s why they call them rumors.
Nope, not a rumor.... I got a call, it was from a Customer Service Rep from LV, and he went through the list of all I bought during that time. Yes, including my Pochette Metis, which I bought when it was first released. Also other bags, such as both my Epi Neverfulls bought in 2014, also Emprente Speedy 30 in Noir, Empreinte Montaigne BB, also Monogram Dora PM in red. And others. He said that I was contacted because i am a valuable, and longtime customer. And yes, most of these bags that he mentioned here I had issues with glazing but never pursued complaining about it, mostly due to not wanting to deal with a hassle of making a return based on quality concerns, which was always uncomfortable for me in the past. I do think that because of some of the quality concerns that LV has been experiencing, they are not quite as quick to say that something is "wear and tear" and turn the customer away, like it used to be!!
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