Hi ladies! I bought a caviar WOC last week. I tried one a bag on in the boutique and decided to buy it, so the SA went to get me a brand new one and wrapped it up for me! When I came home, I discovered something like a scratch on the side of the bag which surprise me because caviar is normally very durable (See picture). I went back to Chanel today and said that I’d like to exchange it for a new one. They had a closer look at it and said “Oh no, that’s not a scratch, it’s leftover glue!”. I was actually shocked because I would expect glue on cheap bags or fake Chanel bags, but not on 2k bags! They scratched it off and asked if I was okay with it. I said no and that I wanted to have a NEW and flawless bag.. so they exchanged mine and I overheard one SA telling the other that the bag that I had just returned would be sold to another customer .. the one with the scratched-off glue. Am I being overly sensitive here? I just don’t think this should happen given their prices and I think there shouldn’t be any glue next to a Chanel bag! Did you have similar issues?