I did ask two resellers about my bag issue they all said it’s normal, the quality of H is not as good as years beforeI am sorry you have to deal with this!! Yes definitely take it to H asap! Whatever it is I am positive H will do their best to solve this issue!
Sadly I am facing a defect issue as well. A stitching of My 2-weeks old baby K has coming off somehow, the thread is just sticking out completely, leaving the piece of leather underneath it with the tiny hole where the thread used to be.
Purchased from the Mothership! So I’m going back next month to have it fixed by the craftsman at FSH and hopefully I can take it back the same day! However I have been informed if it’s a Quality Control issue they have to send the bag back to the workshop to have it inspected further. That will take longer for sure!
I’m curious if there are others having “quality issues/defects” with their bags picked up recently?
Crossing fingers for us both and keep us posted dear!