Hello ladies! So glad I found this forum. First-timer here. In a nutshell, I inherited a vintage Alma purse from my mother. It’s about 20 years old. It had its imperfections & needed a cleaning. I took it to a “reputable” cleaning service & it came back with the Patina 2-3 shades darker, more uneven in color and the scratches more prominent. The leather was also cracking. They said it was the best they could do because “the bag was so old.” Before I call my credit card company to dispute the charge, I wanted to ask any experienced LV lovers to weigh-in. I have attached photos of the before/after here. The before is the photo with the accessories included. Are they in the wrong or did I have unrealistic expectations? All I wanted was a cleaning of the bag, not sure what happened. Also, is there any hope in evening out the color any? Thank you in advance