Hi. Am having a horrible time with Louis Vuitton repairs. I bought a limited edition bag in 2006 that was used very little and the bag broke in 2008. It was sent to France to be repaired and I put the bag away and only used it on special occasions. Since then, I've probably used it a total of five times.
A few weeks ago, I took the bag out and it broke again. Louis Vuitton says that the bag cannot be fixed by them and is suggesting I take it elsewhere for repairs. I find this infuriating. Why would a third party be able to fix a bag better than them?
Anyone else have this experience? How was the situation resolved?
This was a very expensive bag back in 2006 and I feel like it's garbage now.
A few weeks ago, I took the bag out and it broke again. Louis Vuitton says that the bag cannot be fixed by them and is suggesting I take it elsewhere for repairs. I find this infuriating. Why would a third party be able to fix a bag better than them?
Anyone else have this experience? How was the situation resolved?
This was a very expensive bag back in 2006 and I feel like it's garbage now.