I bought a bag from Portero.com and my problem started when I went to return it. First of all I didn't know the bag was coming from Japan, it was not listed in the description. But when I went to return it they said I had to ship to Japan with USPS only. I always use UPS since it's close to me and I know the guys that work there. I'm not sure how much this will cost but I'm already not happy. Will not ever buy from them again.