Hi,
Today I stopped by H first thing in the morning to pick up an Evelyne that was on hold for me. I looked at it and compared the colors among the 3 that was currently available at the store. I finally made a decision, charged my card and drove to the city to visit my family. Before calling it a night I decided to take my Evelyne out to try it on in front of the mirror and showed my sister. When I was showing her my 'new' but 'used' H bag I found an old fortune from a fortune cookie inside the bag!! Is it possible H sold me a used bag? I'm pretty annoyed about it but I'm not sure if I should call H first thing tomorrow morning or just ignore it and keep the bag. What would you do if you were in my shoes? Will H give me store credit or would they refund me the $ because it's a 'faulty' sale?
Today I stopped by H first thing in the morning to pick up an Evelyne that was on hold for me. I looked at it and compared the colors among the 3 that was currently available at the store. I finally made a decision, charged my card and drove to the city to visit my family. Before calling it a night I decided to take my Evelyne out to try it on in front of the mirror and showed my sister. When I was showing her my 'new' but 'used' H bag I found an old fortune from a fortune cookie inside the bag!! Is it possible H sold me a used bag? I'm pretty annoyed about it but I'm not sure if I should call H first thing tomorrow morning or just ignore it and keep the bag. What would you do if you were in my shoes? Will H give me store credit or would they refund me the $ because it's a 'faulty' sale?