When I posted my NLG parachute, a number of people asked about the handles. I found a way to soften them up very quickly. (There should be a fourth photo where I bend the handles down to the top of the bag but I can't find it) Basically, I just worked them up and down repeatedly while I watched TV. Anyway, this worked well and the gray handles are now comfortable. (Blue parachute to follow in next post....)