Hopefully someone can lend insight on this...
I had a buyer that bid on a crazy amount of auctions I had listed a while back (I was doing a big clean out, so it was something like 25 - almost all of my auctions). I sent them an invoice, and waited a couple days. I heard nothing. So, I sent them a kind email regarding checkout and let them know that after a certain amount of time an unpaid item would be opened. Again, no contact. I waited a day or two past this to give them the benefit of the doubt, and the UPI's were then opened. I thought with that, it may get their attention. It didn't. So, I waited for the 4 days to pass and then gave a little extra time. In total, a couple weeks had passed since auction end. Finally, the UPIs were closed and I thought this would be the end of it.
No...they email me a day or two after saying they are trying to pay for what they won and can't do it - their payment is blocked. Without hearing from me, they then sent a direct payment through Paypal for several items they won, but a very tiny portion of the original 25 (I think they got my email because maybe they have purchased from me before, I am not sure). I emailed them back that some of the items they bid on were relisted when the unpaid items closed, and have already been resold - however if they want to purchase what is left we can maybe work something out with immediate payment (don't know if this was a good idea or not, but I have not had this situation before). I have not yet heard from them, and am unsure if I will.
Well, after the fact, I had some other items on auction that ended recently, and this person went on another userid and bid on them all again! I can tell based on the order details. I don't know if they thought I wouldn't pick up on this, or if there is a bidding restriction on the id they used before (with the 25 items that went unpaid).
What is your advice on this? I don't know if they intend to checkout or what their true intentions may be...would you contact ebay with the two userids in case they are trying to pull something? Or any other ideas?
I had a buyer that bid on a crazy amount of auctions I had listed a while back (I was doing a big clean out, so it was something like 25 - almost all of my auctions). I sent them an invoice, and waited a couple days. I heard nothing. So, I sent them a kind email regarding checkout and let them know that after a certain amount of time an unpaid item would be opened. Again, no contact. I waited a day or two past this to give them the benefit of the doubt, and the UPI's were then opened. I thought with that, it may get their attention. It didn't. So, I waited for the 4 days to pass and then gave a little extra time. In total, a couple weeks had passed since auction end. Finally, the UPIs were closed and I thought this would be the end of it.
No...they email me a day or two after saying they are trying to pay for what they won and can't do it - their payment is blocked. Without hearing from me, they then sent a direct payment through Paypal for several items they won, but a very tiny portion of the original 25 (I think they got my email because maybe they have purchased from me before, I am not sure). I emailed them back that some of the items they bid on were relisted when the unpaid items closed, and have already been resold - however if they want to purchase what is left we can maybe work something out with immediate payment (don't know if this was a good idea or not, but I have not had this situation before). I have not yet heard from them, and am unsure if I will.
Well, after the fact, I had some other items on auction that ended recently, and this person went on another userid and bid on them all again! I can tell based on the order details. I don't know if they thought I wouldn't pick up on this, or if there is a bidding restriction on the id they used before (with the 25 items that went unpaid).
What is your advice on this? I don't know if they intend to checkout or what their true intentions may be...would you contact ebay with the two userids in case they are trying to pull something? Or any other ideas?
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