Of the 12 Chanel bags I have acquired over the past decade or so, a Caviar Jumbo SHW is not one of them. So with Sak's offering triple points plus bonus this past week, the bag was next on my list. My personal shopper out of Boston said they just got a shipment to the Sak's shipping center in Ohio, so this bag had never been unwrapped or touched. Before I even got the tissue halfway off noticed the missing stitches almost the entire side of a quilt. Thankfully I already have another on the way, but this was on the front of the flap and noticeable right away. My PS was shocked Chanel let this get by...