Does anyone have any recommendations on how I can fix my bag? It's sort of dented in (for lack of better word) where the zipper is.
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TIA!
Have you stuffed it?
Another user had a major crease in her bag that she was able to smooth out with steam (and leather conditioner). You might want to read her story here: http://forum.purseblog.com/kate-spade/should-i-exchange-my-new-cobble-hill-little-889051.html
Your dent is in a somewhat odd location, but with enough stuffing (and maybe somehow hanging it upside down?) hopefully it'll also be smoothed out. Would love to see "after" results if you manage to fix it!