I just received my new piece of Alex Woo jewelry. My mom has a piece she got from Jared that's AW and hers looks fine, but mine has a little hairline scratch on the back- it doesn't bother me a whole lot because it's on the back, but it still does.
I ordered it from Lord and Taylor and it came enclosed in all its little bags so it's possible the chain could have scratched the pendant.
I am still however kind of bothered by it and wonder if I should exchange, but I paid overnight shipping so I don't know how that'd work or if I'd lose money.
Is small scratches in the jewelry making process sort of normal? Thanks
I ordered it from Lord and Taylor and it came enclosed in all its little bags so it's possible the chain could have scratched the pendant.
I am still however kind of bothered by it and wonder if I should exchange, but I paid overnight shipping so I don't know how that'd work or if I'd lose money.
Is small scratches in the jewelry making process sort of normal? Thanks