Hi everyone
So, I bought my brand new regular Alexa in oak on 6th March from Selfridges.
I've only just started using it over the weekend and I'm really bothered by the side panels, they seem really thin and flimsy. So much so I've sent an email to mulberry customer services saying as much.
Has anyone here had similar issues and if so were they resolved by mulberry?
They have responded to my email saying to post it to them so their quality managers can take a look. I guess this would be their standard response as it'd be impossible for them to comment either way until they have seen it in person.
I'm not sure if I'm over reacting but it's an awful lot of money for what could be a sub standard product.
Thanks for any advice
So, I bought my brand new regular Alexa in oak on 6th March from Selfridges.
I've only just started using it over the weekend and I'm really bothered by the side panels, they seem really thin and flimsy. So much so I've sent an email to mulberry customer services saying as much.
Has anyone here had similar issues and if so were they resolved by mulberry?
They have responded to my email saying to post it to them so their quality managers can take a look. I guess this would be their standard response as it'd be impossible for them to comment either way until they have seen it in person.
I'm not sure if I'm over reacting but it's an awful lot of money for what could be a sub standard product.
Thanks for any advice