Hey all. I was hesitant to post this, but decided to do it anyways from a throw-away account for privacy reasons. I think you all deserve to know what I'm about to tell you...
"My friend" is a sales associate at a major boutique and here is what she recently told me: starting very soon, Chanel will no longer refinish or refurbish bags more than 5 years old or ANY BAGS without proof of purchase!!
This has left "my friend" outraged because as a sales associate, it's her job to service the customer, but with this policy, Chanel will be making it impossible! They're putting sales associates in a terrible position. I'm sure they'll probably play favorites with customers or something, but... I don't know. I'm sorry to bring the bad news. I just thought you all deserved to know. Everyone on this forum is so committed to Chanel, I don't understand why they aren't committed to us.
:rain:
"My friend" is a sales associate at a major boutique and here is what she recently told me: starting very soon, Chanel will no longer refinish or refurbish bags more than 5 years old or ANY BAGS without proof of purchase!!
This has left "my friend" outraged because as a sales associate, it's her job to service the customer, but with this policy, Chanel will be making it impossible! They're putting sales associates in a terrible position. I'm sure they'll probably play favorites with customers or something, but... I don't know. I'm sorry to bring the bad news. I just thought you all deserved to know. Everyone on this forum is so committed to Chanel, I don't understand why they aren't committed to us.
:rain: