Where do I go from here?
I sold some LV shoes in April (15th) and the buyer is claining she never recieved them. She says she wants a refund.
However, smart me, I bought shipping through paypal so everything is on record. The Canada post website says:
2007/04/27 14:02 92672,USA Item successfully delivered to Receiver
So obviously it's there I told her to talk to her post office and here is her last email to me:
Hi, I have inquired; however, the post office records show delivery but I have not received the shoes. It is posible they delivered to someone else in error??? I have received several shipments recently without complication. Since you are the shipper is there any type of claim that you can initiate as I am interested in receiving the shoes or a refund ASAP as it has been over a month?
Aaaaack - what do I do???? Who do I contact???
Thanks
I sold some LV shoes in April (15th) and the buyer is claining she never recieved them. She says she wants a refund.
However, smart me, I bought shipping through paypal so everything is on record. The Canada post website says:
2007/04/27 14:02 92672,USA Item successfully delivered to Receiver
So obviously it's there I told her to talk to her post office and here is her last email to me:
Hi, I have inquired; however, the post office records show delivery but I have not received the shoes. It is posible they delivered to someone else in error??? I have received several shipments recently without complication. Since you are the shipper is there any type of claim that you can initiate as I am interested in receiving the shoes or a refund ASAP as it has been over a month?
Aaaaack - what do I do???? Who do I contact???
Thanks