Oh they are rubbish, aren't they. Seriously, a £30 gift card for all the stress you went through?
And yay for me I will get my £4.95 P&P refunded. Let's all artyhat:artyhat:
Insert sarcasm smilie >here<
I don't understand how they seem happy to lose money through upsetting so many customers.
indeed, they've since refunded my online transaction back to my debit card but yet refused to let me keep the original bag at a reduced price!!
Madness! lol