I just reccently started mobilizing my bags on ebay (to make room for new ones!). The first one I sold, I fedex'd it overnight (upon request) and everything went smooth.
Then came another designer bag that sold for much less than I anticipated (oh well). Here is the senario: Winner paid for the bag at night. The next morning I woke up with the flu with a fever (40 degrees). I FORCED myself to go to the post office and mail the bag. I don't know what I was thinking, but with the throbbing head, the watery eyes and the fever...I mailed the package Parcel Post. I did not insure it. I only got delivery confirmation. It was a huge box. I take extra care with packaging and making sure the bag is stuffed and padded!
HONESTLY, I WAS NOT THINKING!!!!
I went back to bed and did not think about it until now.
So, I am sure it will take a long time to get there. It ended up costing me half of what the buyer paid for shipping. Should I wait? Should I contact the buyer? Should I apologize and send a refund of the amount she paid for shipping?
I want to do what is right and fair for the buyer. I also DO NOT want any neg feedback because I am just starting to build my ebay reputation.
ANY ADVICE IS APPRECIATED!!!!!!!!!
Then came another designer bag that sold for much less than I anticipated (oh well). Here is the senario: Winner paid for the bag at night. The next morning I woke up with the flu with a fever (40 degrees). I FORCED myself to go to the post office and mail the bag. I don't know what I was thinking, but with the throbbing head, the watery eyes and the fever...I mailed the package Parcel Post. I did not insure it. I only got delivery confirmation. It was a huge box. I take extra care with packaging and making sure the bag is stuffed and padded!
HONESTLY, I WAS NOT THINKING!!!!
I went back to bed and did not think about it until now.
So, I am sure it will take a long time to get there. It ended up costing me half of what the buyer paid for shipping. Should I wait? Should I contact the buyer? Should I apologize and send a refund of the amount she paid for shipping?
I want to do what is right and fair for the buyer. I also DO NOT want any neg feedback because I am just starting to build my ebay reputation.
ANY ADVICE IS APPRECIATED!!!!!!!!!