I went to NM today in Short Hills NJ to return something (thats a whole other story). I asked the SA if she had any day bags with RH. She says sure, I will go get what we have. She brings out a few (for those of you who are interested they had Sapin, Emerald, Black, and two french blue), plus the one I got (again, different story). Anyway, the SA then says to me, "we also have a pretty red city". Well, I didn't ask for red, or a city, but ok, sure, I'll check it out. Well, she comes around the corner with what looked like a gorgeous, thick, matte whiskey orange colored city. I pulled out the tags, it was 2006 Rouille, however, clearly the bag had been treated because it was super matte and just had a broken in look. Upon closer inspection, I noticed that the tag was scribbled on with a pen, the corners had a slight bit of dirt and the handles were clearly warmed underneath. Augh!! They were trying to pawn a used bag off on me!!!!! Even the inside had hair in it. I almost thought since I didn't ask to see that style that perhaps I looked like an easy target and they were intentionally trying to unload it on me?? I mentioned that the bag looked used and she of course assured me it was not. It was too hot to argue so I just let it go. Anyway, just thought I would pass that along as a word of caution. Funny thing is, if it was offered as used, at a significant discount, I may have bought it, because it was HOT!!