So Monday I went to the Louis Vuitton boutique and dropped off my new luggage tag and my damier ebene key case to be hotstamped. I decided on baby blue for the luggage tag and the red color for the key case so that is matched the color of the Louis Vuitton stamp already in it. (The SA recommended 3 times how much she likes the gold color) I filled out the forms stating color, size, and where the stamp would be located and signed them. They told me I could come back the next afternoon to pick them up!
Yesterday (Tuesday) I went in to pick them up. The very first thing I noticed was the hotstamp in my key case was stamped gold ugghhh. They SA could immediately tell by my face something was wrong. She looked at the sheet I signed and agreed with me that it is frustrating. So he had me leave it there again so that today his manager could look at it and decide what to do. I am one of this people that have OCD about things matching and lining up. Yes the gold is pretty but it doesn't match the red and will drive me nuts. So I wait today to get a response on what will happen.
Next he showed me my luggage tag, it looked beautiful (or so it thought). I walked out to my car and pulled it out to take a picture of it to send my fiancé since he is the one that purchased it for me. That's when I noticed on the back of it was two big plus sign indentions and it almost looked grayish around the indentions. I immediately went back in to show them and luckily they replaced it with a new one. The SA told me afterwords that they have a new machine that has a cut out for them to place the tag in so it aligns perfect but in the middle of the cut out is the two plus sign designed sticking up (not sure why they would make it that way) so she did it all by hand and eyeballed it! And the new one looks great!
Hopefully I get some good news about the key case! Has anyone else had them stamp the wrong color on your item?
Yesterday (Tuesday) I went in to pick them up. The very first thing I noticed was the hotstamp in my key case was stamped gold ugghhh. They SA could immediately tell by my face something was wrong. She looked at the sheet I signed and agreed with me that it is frustrating. So he had me leave it there again so that today his manager could look at it and decide what to do. I am one of this people that have OCD about things matching and lining up. Yes the gold is pretty but it doesn't match the red and will drive me nuts. So I wait today to get a response on what will happen.
Next he showed me my luggage tag, it looked beautiful (or so it thought). I walked out to my car and pulled it out to take a picture of it to send my fiancé since he is the one that purchased it for me. That's when I noticed on the back of it was two big plus sign indentions and it almost looked grayish around the indentions. I immediately went back in to show them and luckily they replaced it with a new one. The SA told me afterwords that they have a new machine that has a cut out for them to place the tag in so it aligns perfect but in the middle of the cut out is the two plus sign designed sticking up (not sure why they would make it that way) so she did it all by hand and eyeballed it! And the new one looks great!
Hopefully I get some good news about the key case! Has anyone else had them stamp the wrong color on your item?