I have a neverfull mm monogram that needs alot of work. It has cracking on the trim, the handles are very patinaed and one of the side closure strings has broken in half ;( I took it to Louis Vuitton and they said they dont fix cracks in the trim so I took it to leather Spa and they are charging me $300. Now I dont know if I should sell it damaged or I should fix it and sell it or keep it. Anyone know how much I can get if I decide to sell? Also has anyone had Louis Vuitton fix this issue, not sure if I should try another store.
Neverfull advice needed!
- Thread starter Belladiva79
- Start date
They won't replace it because it's cracked. Makes no sense but that's what they said
They won't replace it because it's cracked. Makes no sense but that's what they said
Are you sure? That doesn't sound right. You shouldn't have a problem getting all of the vachetta replaced. Maybe there was a misunderstanding? I would talk to a different SA.
They won't replace it because it's cracked. Makes no sense but that's what they said
The canvas is cracked as well?
No it's just the trim. The same problem others have had w the neverfull. I'm going to take it to the lv nyc flagship store tomorrow to see what they say but I took it to the lv in riverside mall in nj and that's what I was told.
The only way they might not repair it is if the canvas is cracked. Is only the leather trim cracked or the canvas also?
ETA: I see your response. Yeah take it to another store.
ETA: I see your response. Yeah take it to another store.
My NF is in pretty bad condition but my SA told me she can replace the trim for $70 and if you want you can replace the pockets for $100 something and each handles is $100 something. I don't remember the exact prices but I think as long as the canvas is not ripped you can get it replaced.
So I looked closer today and seems like the canvas underneath is cracked, does that make a difference?. 
